Reference

How me999 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your payments through JazzCash, Easypaisa, or Raast, and keep your sessions secure.

Account data protectionJazzCash & Easypaisa payment privacyCookie controlsData retention clarityYour right to request changes

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DATA CARE PRACTICES

How We Protect and Manage Your Account Data

Account security is not a background setting here — it is part of how every session is designed. Your login is protected by OTP verification sent to your registered mobile number, and all data in transit moves over SSL encryption. We review access logs regularly so that any device or location that looks unfamiliar gets flagged before your account is affected.

Encryption and Secure Transit

All data exchanged between your device and our servers travels over SSL. This covers login sessions, account updates and every payment confirmation from JazzCash, Easypaisa or Raast.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can review and adjust cookie permissions through your browser or the in-app settings menu.

Data Retention Periods

Account data is held for as long as your account remains active and for the period required by applicable law after closure. Payment records linked to Raast or Easypaisa are retained per financial compliance requirements.

Third-Party Sharing Limits

We share data only with payment processors needed to complete your JazzCash or Easypaisa transaction and with fraud-prevention services. No marketing data sale takes place.

What We Collect and Why We Hold It

me999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal data in three main ways: when you register an account, when you make or receive a payment, and when you browse or interact with our platform. Registration data includes your name, contact details and the mobile number linked to your wallet. Payment data

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covers transaction references from JazzCash, Easypaisa and Raast — we do not store full wallet credentials on our servers; only what the payment rail passes to confirm a transaction. We also log device and session data, such as your mobile OS version and session timestamps, to
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detect unusual access patterns and protect your account from unauthorised entry. Where local law in Pakistan requires us to verify identity before processing a withdrawal, we may request a CNIC or equivalent document; that document is stored in encrypted form and used solely for verification. Data
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is processed for account operation, fraud prevention and, where you have opted in, service-related communications. We do not sell your personal data to third parties. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update or remove data we hold about you, our account support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at our support address, or through the in-app help section on mobile. We aim to acknowledge every privacy request within one business day and resolve it as quickly as the verification steps allow.

Live Chat Support Open the chat icon inside your account dashboard. State your privacy request and our team will confirm your identity before proceeding with any data action.

Email Request Send your full name, registered mobile number and a clear description of your data request to our support email. We respond within one business day.

In-App Help Tap the Help section in the me999 mobile app, select Privacy and Data, then submit your request. The form routes directly to the account care team.

Common Questions About Your Privacy on me999

These are the questions we hear most often about how personal data is handled on this platform. If yours is not covered here, the support channels above can take any specific request.

We collect your name, mobile number, email address and the payment method you register — whether that is JazzCash, Easypaisa or Raast. No more than what account verification requires.

No. We receive only the transaction confirmation reference that the payment rail sends us. Full wallet credentials stay within JazzCash and Easypaisa systems and never touch our servers.

Yes. Submit a data-access request via live chat or email with your registered mobile number. We verify your identity first, then provide a summary of the data we hold on your account.

We retain data for the period required by applicable financial and regulatory rules after account closure. Once that period passes, personal identifiers are deleted or anonymised from our records.

Contact our account care team immediately through live chat inside your dashboard or by email. We treat data complaints as priority cases and confirm receipt within one business day.

We use session and preference cookies. Session cookies are essential for login. Preference cookies can be adjusted in your browser settings or through the privacy controls in the me999 mobile app.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

How me999 Handles Your Personal Information

How We Protect and Manage Your Account Data

Encryption and Secure Transit

Cookie Controls

Data Retention Periods

Third-Party Sharing Limits

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on me999

01 What personal data does me999 collect when I open an account?

02 Does me999 store my JazzCash or Easypaisa wallet credentials?

03 Can I request a copy of the data me999 holds on me?

04 How long does me999 keep my account data after I close my account?

05 Who do I contact if I think my data has been mishandled?

06 Does me999 use cookies, and can I turn them off?

Privacy Policy

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